At Vaibhav Dhadda Jewellery, we believe that customer satisfaction is the key; therefore we stand behind all products of our site.
Returns can be initiated within 7 days of delivery. You are responsible for the cost of the return shipping for this item as well as any customs and duties taxes for international shipments. We will accept returns if the item is in its original condition and original packaging. If the customer requested that the item be modified, personalized or customized in any way before the item was shipped, this item is not eligible for return. Once the item has been returned to us and quality control inspection has been passed and a refund will be issued for the balance.
How should I pack the product for pick-up?
Make sure that the merchandise has not been used/worn or altered/tampered with, as well as is accompanied by its original price tag and packing slip. On the box, do mention your order number. If your order is approved for pick-up, you will receive the packaging instructions and return address in a separate email from us. Please note, you need to bear the shipping cost and the custom duties of your country.
When will I get the replacement or refund?
We initiate the replacement or refund within 2 working days of receiving the product at our center. For refunds it takes upto 2 weeks for the amount to get credited in your account after we have initiated the refund. The refund/replacement may get delayed or declined if the product received by us is not as per your claim or you have not written order number on the package.